- gloryswagswear@gmail.com
- +1 347-819-6579
Get Up to 30% OFF Store wide – Limited time only
Get Up to 30% OFF Store wide – Limited time only
Effective Date: July 27, 2026
Last Updated: July 27, 2026
At Glory Swags Wear & Clothing, we want you to be satisfied with your purchase. Because we handle the production, preparation, packaging, and fulfillment of our products directly, we carefully inspect orders before shipment.
This Return & Refund Policy explains when returns are accepted, which items qualify, return shipping responsibilities, how refunds are processed, and what to do if you receive a damaged, defective, or incorrect item.
This policy applies to purchases made directly through gloryswags.com.
We accept eligible returns within 30 calendar days after the order is delivered.
The 30-day return period begins on the date the shipping carrier’s tracking information indicates that the order was delivered.
To qualify for a standard return, you must contact us within this 30-day period.
Returns requested more than 30 days after delivery generally will not be accepted unless required by applicable law.
To be eligible for a return, the item must generally:
Be returned within 30 days after delivery
Be unworn
Be unused
Be unwashed
Be undamaged by the customer
Be free from stains, odors, pet hair, makeup, deodorant marks, or other signs of use
Have original tags attached, when applicable
Be returned in its original condition
Include the original packaging when reasonably possible
Include proof of purchase or the applicable order number
We reserve the right to refuse a return when an item does not meet these return conditions.
Before sending an item back, please contact Glory Swags so we can review your request and provide return instructions.
Contact:
Glory Swags Wear & Clothing
Email: info@gloryswags.org
Alternate Email: gloryswagswear@gmail.com
Phone: +1 (347) 819-6579
Website: gloryswags.com
Please provide:
Your full name
Order number
Email address used for the order
Product you would like to return
Reason for the return
Photographs if the item is damaged, defective, or incorrect
After your request is reviewed, we will provide instructions for returning eligible merchandise.
Please do not send a return before receiving return instructions from Glory Swags.
Sending merchandise without sufficient information may delay processing of your return or refund.
For standard returns, including situations where:
You changed your mind
You ordered the wrong size
You selected the wrong color
You no longer want the product
The product does not fit as expected
The customer is responsible for the cost of return shipping.
Original shipping charges are generally non-refundable unless the return is due to an error by Glory Swags or otherwise required by applicable law.
We recommend using a shipping method that provides tracking.
Glory Swags is not responsible for customer return packages that are lost, misdirected, or damaged before they are received by us.
Please inspect your order as soon as possible after delivery.
Contact us promptly if:
Your item arrived damaged
Your item has a manufacturing or printing defect
You received the wrong product
You received the wrong size or color compared with what you ordered
An item is missing from your order
For damaged, defective, or incorrect orders, please provide your order number and clear photographs showing the issue.
When we confirm that the problem resulted from a product defect, fulfillment error, or other error by Glory Swags, we will provide an appropriate resolution.
Depending on the circumstances, this may include:
Replacement of the affected item
Exchange
Refund
Return shipping instructions
Customers will not be required to pay return shipping costs for a verified incorrect, defective, or damaged item caused by Glory Swags.
We may determine that returning the damaged or defective item is unnecessary.
Customers are responsible for reviewing product descriptions and available sizing information before completing a purchase.
If you order:
The wrong size
The wrong color
The wrong quantity
The wrong product
and Glory Swags correctly fulfills the order according to the information you submitted, the return will be treated as a standard customer return.
The item must satisfy our return eligibility requirements, and the customer will be responsible for return shipping costs.
We encourage customers to review available size charts before ordering apparel.
Products that are specifically personalized or customized for an individual customer may not be eligible for return due solely to a change of mind.
This may include products containing:
Custom names
Custom text
Custom photographs
Customer-provided artwork
Custom logos
Customer-requested personalization
Other made-to-order customization unique to the customer
However, this exception does not eliminate our responsibility for merchandise that arrives damaged, defective, or materially different from the customization approved or ordered by the customer.
If a customized item arrives damaged, defective, or incorrectly produced, contact us so we can review the issue.
Certain items may be designated as Final Sale and cannot be returned for a change of mind.
Where applicable, the Final Sale status will be disclosed to the customer before purchase.
Items that may be ineligible for standard returns include:
Personalized or customized merchandise
Items clearly marked “Final Sale”
Gift cards
Items that have been worn
Items that have been washed
Items altered after delivery
Items damaged after delivery by the customer
Items showing significant signs of use
Items returned more than 30 days after delivery
A Final Sale designation does not remove any rights that may apply to defective, damaged, incorrect, or misrepresented merchandise under applicable law.
Unless an item is specifically identified as Final Sale before purchase, eligible discounted or promotional items may be returned under the same 30-day return requirements described in this policy.
The customer remains responsible for return shipping on standard returns.
Eligible items may be exchanged where replacement inventory is available.
To request an exchange, contact us before returning the item.
Items submitted for exchange must satisfy the same conditions that apply to returns.
For exchanges requested because of customer preference, such as choosing a different:
Size
Color
Style
the customer is responsible for the cost of returning the original item.
Availability of replacement products cannot be guaranteed.
If a replacement is unavailable, we may issue a refund for the eligible returned merchandise instead.
All returned merchandise is inspected after we receive it.
We will verify that the item:
Meets the eligibility requirements
Is in acceptable return condition
Matches the original order
Was returned within the applicable return period
After inspection, we will notify you whether your return has been approved or rejected.
Items that have been worn, washed, altered, damaged, or otherwise fail to meet our return conditions may be rejected.
When an eligible return is received, inspected, and approved, Glory Swags will process the applicable refund.
Approved refunds will generally be issued to the original payment method used to make the purchase.
This may include the original:
Credit card
Debit card
PayPal account
Stripe-supported payment method
Other payment method used at checkout
Refunds will not normally be issued through a different payment method.
After we receive and approve an eligible returned item, we will initiate the refund within 10 business days.
After Glory Swags initiates the refund, your bank, credit card company, PayPal, Stripe, or other payment provider may require additional time to post the refund to your account.
Processing times vary by financial institution and payment provider and are outside Glory Swags’ direct control.
If more than 15 business days have passed after we confirm that your refund was approved, please contact us.
Original shipping and delivery charges are generally non-refundable for standard customer-initiated returns.
For example, original shipping charges will generally not be refunded when the customer:
Changes their mind
Orders the wrong size
Orders the wrong color
No longer wants the item
If an order is returned because Glory Swags shipped an incorrect item or because of a verified defect or damage attributable to us, applicable shipping charges may also be refunded or otherwise addressed as part of the resolution.
Glory Swags does not currently charge a restocking fee for eligible returns.
Customers remain responsible for applicable return shipping costs for standard returns as explained in this policy.
If our restocking-fee policy changes in the future, the updated fee will be clearly disclosed before it applies to customer purchases.
Customers are strongly encouraged to use a trackable shipping service when returning merchandise.
Keep:
Your return tracking number
Shipping receipt
Proof that the package was delivered
until your return and refund have been completed.
Glory Swags cannot guarantee reimbursement for customer-initiated returns that we do not receive.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If an order is returned to Glory Swags because:
The address provided was incorrect
The address was incomplete
Delivery was refused
The shipping carrier could not complete delivery for a reason attributable to the recipient
we may contact the customer regarding reshipment or refund options.
Additional shipping charges may apply to reship the order when the delivery problem resulted from incorrect information supplied by the customer.
If your tracking information states that your package was delivered but you cannot locate it, please:
Verify the shipping address on your order.
Check around the delivery location.
Check with household members, neighbors, building staff, or reception personnel when applicable.
Contact the shipping carrier.
Contact Glory Swags if the package remains missing.
We will review available tracking and shipment information and assist where reasonably possible.
Claims involving lost shipments may be subject to the carrier’s investigation procedures.
Because Glory Swags handles production and fulfillment directly, order processing may begin shortly after an order is placed.
Contact us as soon as possible if you need to cancel an order.
We will attempt to accommodate the request, but cancellation cannot be guaranteed once production, customization, packaging, or shipment has begun.
If an order has already shipped, the applicable return rules described in this policy will apply.
When Glory Swags approves cancellation before shipment, any applicable refund will be returned to the original payment method.
Financial institutions and payment processors may require additional time to display the refund after it has been issued.
If you believe there is an error with your order or payment, please contact Glory Swags first so we have an opportunity to investigate and resolve the issue.
Nothing in this policy limits rights you may have under applicable consumer-protection or payment-card laws.
This Return & Refund Policy is intended to describe Glory Swags’ standard return practices.
Nothing in this policy is intended to waive or restrict rights that cannot legally be waived under applicable federal, state, or local consumer-protection laws.
Where applicable law provides greater consumer protection than this policy, the applicable legal requirement will control.
The return terms presented on our:
Website
Product pages
Checkout
Order information
Google Merchant Center account
Google Shopping listings
are intended to be consistent with this Return & Refund Policy.
If you have questions about the return conditions applicable to a product, please contact us before completing your purchase.
Glory Swags may update this Return & Refund Policy periodically.
Changes may reflect modifications to:
Our products
Fulfillment procedures
Shipping practices
Payment services
Applicable laws
Business operations
The policy applicable to an order is generally the policy in effect when the applicable purchase was made, subject to applicable law.
The “Last Updated” date at the beginning of this page indicates when this policy was most recently revised.
For questions regarding returns, exchanges, damaged merchandise, refunds, or this Return & Refund Policy, contact:
Glory Swags Wear & Clothing
508 Jackson Ave
Magnolia, New Jersey 08049
United States
Email: gloryswagswear@gmail.com
Phone: +1 (347) 819-6579
Website: gloryswags.com
When contacting us regarding an existing order, please include your order number so we can assist you efficiently.
© 2026 Glory Swags Wear & Clothing. All Rights Reserved.
